Pick up the phone every now and then!

Email is just too easy sometimes. It’s good to pick up the phone every now and then and have a real conversation with people. Not just friends but customers too. We get too good at email and text communication. If they’re in town, set up a lunch and get face to face. If they’re out of town then spend a few extra minutes and have a phone call with them.

Take a minute or two before you get on the call and jot down a few things to talk to them about. Ask how they are doing, the family and then after a little small talk you can transition to some business. You may find some other business you can do with them or a project for someone you know. Each time you give out a referral you should expect at least one back.

I know you’ll be on the phone longer with a real call than you will with a text or email but sometimes you just need to “put a voice” with the text....

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